Privacy Policy

T&S Property Management ("T&S Property Management," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, request a quote, or use our junk removal, demolition, jobsite cleanup, home cleanout, power washing, or lawn maintenance services.

By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

Information You Provide

When you fill out a form, request a quote, or contact us, we may collect your name, phone number, email address, service address, details about the job you need done, and any other information you choose to share. If you make a payment, payment details are processed by our third-party payment providers and are not stored on our servers.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies.

Information From Third Parties

We may receive information about you from service providers we use to operate our business, such as our customer relationship management (CRM) and form platform, advertising platforms, and review services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes and estimates;
• Schedule, perform, and follow up on the services you request;
• Process payments and maintain records;
• Communicate with you about appointments, service updates, and your account;
• Send promotional messages where you have consented (you may opt out at any time);
• Improve our website, services, and customer experience;
• Comply with legal obligations and enforce our agreements.

3. Text Messaging & Phone Calls

If you provide your phone number and consent to be contacted, we may call or send you SMS/text messages regarding your quote, scheduling, service updates, and—where you have opted in—promotions. Message and data rates may apply, and message frequency varies.

You can opt out of text messages at any time by replying STOP to any message, and you can reply HELP for assistance. Opting out of marketing messages will not prevent us from sending you non-marketing messages related to a job you have requested. Mobile opt-in consent and phone numbers are never shared or sold to third parties for their own marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as our CRM/form platform, hosting provider, payment processors, and communication tools, who are permitted to use the information only to perform services for us;
• Legal and safety recipients when required by law, subpoena, or to protect the rights, property, or safety of T&S Property Management, our customers, or others;
• Business transfers in connection with a merger, sale, or transfer of all or part of our business.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can usually control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

6. Data Retention

We keep your information for as long as needed to provide our services, maintain business and tax records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. To make a request, contact us using the details below. You may unsubscribe from marketing emails using the link in those emails, or opt out of texts by replying STOP.

9. Third-Party Links

Our website may contain links to third-party websites and services, such as Google Maps and review platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after an update means you accept the revised Policy.